Refund policy

Returns or Exchanges

All sales are final! Make sure to validate the sizing and color of the products and that the shipping address and billing address are accurate before purchasing. No returns or exchanges will be made unless a mistake is made on our part. If you received the wrong item or if it arrived damaged, refer to the section below.

Damaged or Wrong Items

If your item arrives damaged, make sure to contact billsareduevisuals@gmail.com within 30 days. We will see what we can do depending on your item's condition but cannot guarantee anything if the damage was caused by someone or something outside of our control (eg. your carrier). If your package was damaged in transit or lost by your shipping carrier, make sure to contact them as this is out of our control. If the damage is found to have been a mistake on our part or if we sent the wrong item, we will send you a new product, refund the cost of your order, or provide store credit depending on the situation.

Changes to This Policy

You can review the most current version of the Refund Policy at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of this Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to this Refund Policy constitutes acceptance of those changes.

Contact Us

Questions or concerns about the Refund Policy should be sent to us at billsareduevisuals@gmail.com

Last Updated: May 20th, 2026